Contact Maxi Products


Avd. del juguete, 39
03440 Ibi (Alicante) Spain

+34 96 556 48 71

+34 96 556 41 76

619 369 014

+34 96 556 48 83


In order to speed up the process, you can fill in one of the following fields (customer number, order number, claim form number or invoice number) and your consultation will be processed faster.

Telephone Number:
Customer Nº:
Order Nº:
Invoice Nº:
I have read and accept the terms and conditions of use. *

The information received by MAXI-PLASTPRODUCTS, S.L. through its website will be handled with the greatest confidentiality.

MAXI-PLASTPRODUCTS, S.L. will always observe the current stipulations on data protection, in particular, Organic Law 15/1999, of 13 December, on Personal Data protection, and will adopt the necessary measures to, in relation to said data, avoid its unauthorised alteration, loss, handling and access, and ensure that its employees observe said provisions, as well as professional secrecy on the data subject to protection and other current obligations of confidentiality. Furthermore, it undertakes not to use the personal data of the website users for purposes different to the objective of the contracting of services it renders.

In accordance with the current legislation, MAXI-PLASTPRODUCTS, S.L. collects personal data from its customers and includes it in a file of which it is the holder and whose handling is exclusively aimed at managing the orders requested from the company and replying to any queries that the users may submit.

The user should provide the personal details and circumstances necessary to be registered as a customer of the company and to formalise purchase agreements (name and surname or business name, National Identification Document/Tax Identification Number, address, email address, telephone/fax number). Registration of these details is compulsory; failure to fill them in by the user or the provision of incorrect details will prevent MAXI-PLASTPRODUCTS, S.L. from correctly managing the orders placed.

MAXI-PLASTPRODUCTS, S.L. may request additional personal details for statistical purposes which enable it to find out about the users’ profiles. The user may omit any detail or personal circumstance which is not absolutely necessary for his/her registration as a customer or for the formalising of purchases.

MAXI-PLASTPRODUCTS, S.L. may use third party advertising companies to place adverts on its website. Said companies may use cookies or other instruments to measure the effectiveness of their advertisement.

The details may be used by MAXI-PLASTPRODUCTS, S.L. in order to send the user information about offers and advertising information to the email or personal address provided, to which the customer expressly consents. However, the customer may opt out at any time from receiving this information by emailing to this regard.

Furthermore, the customer expressly consents to MAXI-PLASTPRODUCTS, S.L. passing on these details to companies or Banks for the management of the transportation and payment of the order. MAXI-PLASTPRODUCTS, S.L. may also carry out other communication of details provided for in law.

Fields marked with an * are compulsory.

  What is it?

Customer service enables you to ask any question or query any problem that arises. To access this service please send us an email to and we will be happy to deal with your request.

This service will help you to:

  • Answer any queries you may have before, during or after a purchase.

What type of information can you consult?

  • Information about Maxi Products.

  • The new services.

  • Consultations about offers.

  • Consultations about availability.

  • Promotional campaigns.

  • Technical consultations.

  • Clarifications regarding your invoice.

  • Corrections to your personal details.

  • Status and cancellation of the order.

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